Best in class technology assembled for all your insurance needs:
- Digital card activated from day one replacing plastic cards. Downloadable and transmittable where you need it to go.
- Your providers searchable by Google-powered maps
- Submit your claims with a simple photo
- Direct reimbursement fund transfer to your bank account
- Real-time review of claims and approval decisions
- A guide to your policy and benefits
- Direct contact with our Customer Care department for your support
Enaya Edge Analyzer
The first Real-time Policy Intelligence (RPI) technology in the Saudi market. The technology provides transparency and awareness of policy progression to clients and promotes client engagement to steer their policy to a healthy outcome. Enaya's RPI provides insights on multi-dimensions: Read More
- Policy health: Policy health is the indication if a policy is deteriorating (bad health) or within the forecasted burning cost (good health).
- Policy information: The changes of policy population by addition/deletion of members.
- Medical utilization: Medical services approved and costs incurred for most common diagnoses and procedures over a period of time.
- Demographic analytics: Members' behavior for different age groups, gender, relation to primary insured, etc.
- Geographic analytics: Visits and costs in different geographic regions and per healthcare provider and over a period of time.
- Market benchmark: Relative policy performance to general market performance and to same industry performance.
- Predictive and forecasts: The use of Artificial Intelligence, AI and other technologies to foresee potential future risks on policy performance. Also includes identification of high risk members and abusive healthcare providers.
- Operational KPIs: transparency of the insurance company's service performance. for instance, the time to respond with a decision and the rejection decision ratios.
- Consultative: Recommendations and proposed actions which policyholders can take to keep their policy healthy.
Customized online portal for clients to fulfill their policy management needs.
An online portal customized for clients to fulfill their policy management needs. Endorsement activities (add/delete), premium management and invoices, international coverage certificate, Network updates and more.
All our providers are conveniently searchable using up-to-date Google Maps.
All our medical providers are up-to-date and conveniently searchable in Google Maps. You may search for a specific provider or explore a specific network through the mobile app or website.
Through an augmented Enaya symbol found in medical facilities, you can reach our augmented hospital delegate for guidance & support.
Benefiting from advanced Augmented Reality technology, the augmented Enaya symbol is a recognizable symbol that can be found in hospitals and medical facilities. Locate the symbol and use Enaya's mobile app to meet our augmented hospital delegate for guidance and support.
Enaya has a platform for hospital rating where members can explore other members' experience.
Saudi Enaya is the only insurance company in Saudi Arabia that has a platform for hospital rating where members can explore other members' experience with a facility and view its rating before visiting. Evaluation is based on:
- Speed of service
- Staff professionalism
- Facility cleanness and condition
- Enaya support
Ensure that you rate the medical facility you visit to enrich the evaluation of those facilities. Look for the evaluation sign and use your camera for the QD bar chart to open the simple evaluation.